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Our Accidents at Work Letters of Thanks

Thank you letters from injured workers

At Thompsons Solicitors we often receive letters of thanks from clients who have been impressed with the service they have received from us.

Below, you will find links to extracts from some of the letters received by our accident at work solicitors and lawyers who deal with personal injury claims for accidents at work.

Prison Officer Assaulted at Work secures £47,500 compensation
£40,000 compensation for Back Injury
Injury to Lower Back from Accident at Work results in £32,000 compensation
Accident at Work leads to back injury and £20,000 compensation
£18,000 compensation for Back Injury and Head Injury sustained at Work
Compensation recovered from another firm of Solicitors
Lack of Lifting & Handling Training led to back injury compensation of £15,735
Building Site Accident leads to £12,000 compensation
£10,500 compensation for woman assaulted at work
Accident at Work leads to £9,546.91 compensation
£8,500 compensation for two back injuries resulting from accidents at work
£6,300 compensation for Care Assistant injured at work
Fall from ladders in work resulted in £6,007.90 compensation
£3,800 compensation for UNISON member injured at work
Back Injury leads to £3,800 compensation
£3,500 awarded for accident at work
£3,250 for accident at work
Teacher awarded £3,000 for back injury
Accident at Work leads to wrist injury and £2,700 compensation
£2,500 for injury at work
Nurse recovers £2,250 compensation for head injury
Dangerous Aircraft door leads to £2,000 compensation
£2000 Compensation for Accident at Work
Slip at Work leads to £1,750 Compensation
£1,127 compensation awarded for injury to knee as a result of accident at work

Prison Officer Assaulted at Work secures £47,500 compensation

Our client in this case was Mr Brown; a prison officer who was assaulted at work by an inmate. The inmate was known to be violent and disruptive but despite this, another prison officer opened the inmate's door without consulting or warning Mr Brown which would have been the correct procedure. The inmate charged at Mr Brown who tried his best to restrain him but injured his thumb in the process. Mr Brown sustained an avulsion (tearing) fracture to his thumb and scar tissue developed which restricted the movement of his thumb. He was downgraded at work because of his permanent restriction and lost earnings as a result. We recovered £47,500 compensation for him. An extract from Mr Brown's thank you letter read:

I would like to take this opportunity to thank you very much for your invaluable assistance with regard to my personal injury claim against the Prison Service. I am under no illusion that it was through your meticulous hard work in processing the copious amount of evidence that I provided, which finally resulted in a settlement that I feel is acceptable prior to attending court.

I always knew that I had been wronged in the workplace but was also aware that taking on an organisation like the Prison Service to task can be daunting. Your calm manner and knowledge of legal matters helped to reassure me during some very stressful and worrying times. I am also thankful of how you always had time to talk over any issues or concerns I had, which helped tremendously.

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£40,000 compensation for Back Injury

Janet Miler who suffered a back injury in an accident at work commented:

"I have today received the cheque for £40,000. May I please take this opportunity to say thank you very much for all your help during this most trying of times. I know that sometimes I have been a nuisance and weepy but on all occasions you have been very supportive and helpful. For that I will always be very grateful. I can now start to get on with the rest of my life and make plans for my future. We spoke about the possibility of publicity and you have my permission to use my details if you so require. Once again, many thanks".

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Injury to Lower Back from Accident at Work results in £32,000 compensation

Mr Wright was employed as a machine minder and had received only one week of training before being asked to operate a particular machine. As Mr Wright attempted to step down from the machine onto the floor, he stepped onto a bundle of pipes, causing him to trip and fall. He injured his lower back in the accident and recovered £32,000 accident compensation with the help of Thompsons Solicitors. His thank you letter said "It is with great pleasure that I write to thank you for all your hard work in dealing with my case, I would like to say that throughout the whole time you have been very very kind, honest, polite and professional when discussing the case with me."

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Accident at Work leads to back injury and £20,000 compensation

Ms Bolton was at work at the time of her accident and was trying to lift a patient from the shower room to his hospital bed with a colleague's help. The two members of staff were using a hoist; however the hoist stopped working and while Ms Bolton was trying to fix the hoist and keep the patient safe at the same time, she injured her back.

Ms Bolton was awarded £20,000 with the help of her Trade Union, Unison and Thompsons' specialist personal injury solicitors. Her thank you letter read "Many many thanks for all your efforts on my behalf. I also extend my thanks to Unison who supported me".

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£18,000 compensation for Back Injury and Head Injury sustained at Work

Mr Lomax was at work when he tried to rise from his armless chair which had wheels on the bottom. As he was doing this, the chair shot from beneath him and he fell to the floor, sustaining injuries to his back, shoulder and head. The chair was not suitable for the working environment the client was in, particularly combined with the vinyl floor which was often subject to spillages and not regularly cleaned. With help from his trade union, Amicus and Thompsons' specialist personal injury solicitors, Mr Lomax was awarded £18,000.

His thank you letter read "I cannot thank you enough for the skilful manner in which you have handled my case, I know it could not have been easy or straight forward and realise that you must have put in a great deal of thought, negotiating skill and effort in order to reach this result. I shall always be grateful to yourself and of course, Amicus, for the support given to me."

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Compensation recovered from another firm of Solicitors

Mr A Humphrey was devastated when a firm of Solicitors he instructed, failed to obtain any compensation for him after he suffered a back injury at work. The Solicitors he appointed allowed the limitation period to expire without warning Mr Humphrey of this, leaving him unable to claim any damages from his employer.

He then approached Thompsons Solicitors to assist him and we were successful in obtaining £16,500 compensation from the original solicitors who had acted negligently while dealing with Mr Humphrey's claim. This type of claim is called professional negligence.

An extract from Mr Humphrey's letter said:

"Thank you for your letter dated 27th January 2005 and the enclosed cheque for £16,500 in settlement for the above claim.

I would just like you to know that I was very impressed with the service offered by your firm, I was kept well informed at all levels throughout the claim process. I received a first class service which I could not fault in any way and so thank you all very much".

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Lack of Lifting & Handling Training led to back injury compensation of £15,735

Mr Fitzpatrick-Odahemier was employed as a residential social worker and worked in a care home for children. He had never received any lifting and handling training and on the day of his accident was lifting a fish tank when he badly injured his back.

It was found that he had suffered a prolapse and also suffered from ongoing debilitating symptoms leading him to retire on the grounds of ill health.

Thompsons helped Mr Fitzpatrick-Odahemier to obtain £15,735 and his thank you letter read "Both myself and my partner would like to take this opportunity to express our gratitude and sincere thanks to you personally for the way you have dealt with this case from the outset. Your hard work, professionalism and perseverance and the way you have supported our concerns with this case throughout has, I'm sure helped to secure this successful outcome".

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Building Site Accident leads to £12,000 compensation

Mr Edmonson was working as an Industrial Bricklayer on a building site at the time of his accident. He was asked to stand at the bottom of a ladder and support it whilst two of his colleagues climbed the ladder to fix some tarpaulin which had came loose from a roof and was flapping in the wind.

As Mr Edmonson was doing this, a concrete block which was holding the tarpaulin in place became loose and fell onto Mr Edmonson's head.

He suffered from a fractured skull and loss of memory as well as headaches and dizziness. Thompsons' specialist personal injury solicitors recovered £12,000 compensation for him (the figure was less than would be normally expected as Mr Edmonson had chosen not to wear a hard hat at the time of his accident).

His thank you letter read "I would like to thank you for all the hard work you have done, also help and advice that you and your company has given me, in making a successful settlement for me in my claim for compensation. I am very pleased with the service I have received. Thank you once again".

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£10,500 compensation for woman assaulted at work

Janice Martin was at work, supervising children in the playground at school when a fight broke out between two pupils.

Janice managed to separate the two boys and then proceeded to try and calm them down. One of the boys kicked out at her and struggled to get free as she tried to lead him back into the school building. During the scuffle she sustained a strain injury to her back.

Thompsons' specialist personal injury solicitors recovered £10,500 for Janice Martin and her thank you letter read "I would like to bring to your attention the excellent work undertaken by Angela Doran whilst assisting me to pursue a claim against the London Borough of Havering Education Department. She was highly professional in all aspects and kept me informed at every stage. She was successful in negotiating an increase in the final settlement. Angela is a credit to your organisation and I feel that she was the key element in the successful outcome of my claim. I would like to take this opportunity to thank Thompsons Solicitors and Angela in particular, for assisting me during this difficult time. I wish you all every success in the future".

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Accident at Work leads to £9,546.91 compensation

Mr Gray was at work at the time of his accident and was making a delivery of 24 pallets of gas cylinders in his truck.

Despite the fact that the pallets were stacked singly inside Mr Gray’s truck, the fork lift truck driver decided to try and unload the pallets, two at a time. He stacked two pallets on top of one another and then proceeded to lift them from the back of the truck. The bottom pallet collapsed and one of the pallets fell onto Mr Gray, knocking him to the ground.

As a result of the fork lift truck accident Mr Gray sustained torn ligaments in his right knee as well as bruising and swelling to various other parts of his body.

Thompsons Solicitors' specialist personal injury lawyers recovered £9,546.91 compensation for Mr Gray and his thank you letter read:

"To Deborah, Andrea and all staff concerned with the successful settlement of my claim. I would like to say Thank you very much".

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£8,500 compensation for two back injuries resulting from accidents at work

Andrea Bayley was involved in two separate accidents at work where she injured her back. The first accident happened as she was walking down a set of paved steps. One of the steps was loose and moved as she stepped onto it, causing her to jar her back. The second accident happened when she tripped over a piece of loose lino flooring.

With help from Thompsons' specialist personal injury solicitors, Ms Bayley was awarded a global figure of £8,500 compensation. Her thank you letter read "Just a short note to thank you for your help with my claim. Your hard work is much appreciated."

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£6,300 compensation for Care Assistant injured at work

Our client was employed as a care assistant in a residential home. She was distributing medicine to some of the residents when the telephone rang. She made her way across the room to answer the telephone and tripped on the joining of the carpet. She fell forwards onto the floor, injuring her knee and her face.

With help from Thompsons' specialist personal injury solicitors, she was awarded £6,300 compensation. Her thank you letter read:

"I acknowledge receipt of the cheques in settlement of my claim. I would like to thank you for the efficient way in which this has been dealt with, and I am very relieved not to have had to go to court to justify my claim".

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Fall from ladders in work resulted in £6,007.90 compensation

Matthew McKiernan was at work at the time of his accident and was climbing down a set of vertical ladders. He slipped as he was descending and his leg went straight through the ladders causing him to fall backwards. His leg was tangled between the rungs and he banged his head. He had to remain absent from work for 10 to 11 weeks while his torn thigh muscle healed.

With the help of Thompsons' specialist personal injury solicitors and Mr McKiernan's trade union, Amicus, he received £6,007.90 compensation. His thank you letter read "Thank you for representing me so professionally. I wish you every success in your career and thank you again".

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£3,800 compensation for UNISON member injured at work

Mr Rich was at work at the time of his accident and was delivering electoral registration forms to privately owned houses. As he was walking along one of the driveways he stepped onto a drain cover which collapsed beneath him. The drain cover had been damaged by the home owner carrying out defective alterations to his driveway.

Thompsons Solicitors made a claim against the owner of the house's liability insurance and recovered £3,800 for Mr Rich after he was referred to Thompsons by his Trade Union, UNISON.

His thank you letter read "May I take this opportunity to thank you personally for your attention to the case and Thompsons in general for acting on my behalf. I have made known to my colleagues, the conduct of this case and the assistance available through Thompsons as a benefit of UNISON membership. It is not that I wish such a need upon them, but in the light of my experience I feel sure they will be less reticent to pursue some redress should the occasion arise in the future."

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Back Injury leads to £3,800 compensation

Mr Brain was at work when he was asked to carry a large object weighing approximately 35kg. The object was also very difficult to move as it measured approximately 13 feet in length.

While he was carrying the object, he injured his low back and decided to make a claim for compensation against his employer.

Thompsons helped Mr Brain obtain £3,800 compensation and his thank-you letter read "Thank you for the good news. And may I just say a big thank you to you for all your help in this matter and the excellent work you have done to get me the best possible outcome. And making it worry free".

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£3,500 awarded for accident at work

Before Mr Smith's accident, he had complained to his employers that the crane he was required to use was unsafe. No action was taken and he was injured when a piece of metal fell from the crane and cut into his leg.

Mr Smith needed to take three weeks off work and when his wound did heal, it left a scar. Following his accident, the crane was repaired.

Mr Smith's employers accepted full liability for his accident involving the crane and Thompsons recovered £3,500 compensation for him.

His thank you letter said "Sorry I am late in thanking you for dealing with my case with great success. I am very pleased with the outcome and also with your services. All the best in the future and I thank you again."

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£3,250 for accident at work

Mr Borgogno was working in the casing acceptance warehouse where a trailer had backed into the bay. As he was opening the doors the upright dock leveller 'lip' suddenly dropped and struck him on the top of the head causing injury.

Liability was admitted and Thompsons Solicitors recovered £3,250 compensation

His email said "I am very pleased with the settlement that has been offered. I would like to thank yourself and Nicola Gilbert for the excellent work that both of you have put in to get this result. Once again thank you."

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Teacher awarded £3,000 for back injury

Phillipa Claydon is an Art tutor and arrived at work to find her classroom filled with heavy sound equipment, speakers and other equipment used by the music department. This had happened in the past and she had already complained about it and requested that the room be cleared before her class.

This had not been done and no-one was around to assist her; therefore the client had to move the equipment herself. As she was doing this, she injured her back.

With the help of her trade union, BECTU and Thompsons, Mrs Claydon received £3,000 compensation. Her thank you letter read "Thank you so much for your support and hard work. You have made everything so easy".

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Accident at Work leads to wrist injury and £2,700 compensation

Mr Hayes was at work at the time of his accident and was asked to locate an item from inside a very untidy storeroom. When Mr Hayes entered the room, he found that items had been stacked one on top of another to a height above his own head height. Mr Hayes had to stand on a chair to reach the box from the top of the stack and lost his balance, causing him to fall and fracture his wrist.

With help from Thompsons Solicitors, Mr Hayes was awarded £2,700 and his thank you letter read "I am writing to you to express my utmost thanks for your support, courtesy and honesty whilst handling my case. I was at complete ease with you and felt I was more in the company of a friend rather than a solicitor."

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£2,500 for injury at work

Gary Carter was injured in an accident at work when he was pulling back on a lever to remove a pin which had become stuck. As he pulled on the lever, using his right hand to gain leverage, the pin suddenly came out and the deck came down onto the claimant’s hand causing injury.

His thank you letter to Thompsons said "I have received your letter today and would just like to take this opportunity to thank you for the way you handled my case. I am very grateful for all the work you have put in and for the sum of money you got for me. Thank you very much".

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Nurse recovers £2,250 compensation for head injury

Thompsons Solicitors have recently recovered £2,250 compensation for a nurse who suffered a head injury at work.

The nurse was in the changing rooms at work when a cleaner entered the room and knocked the plastic covering from the ceiling strip light. The plastic covering impacted with the client's head and shoulder and she suffered from headaches and dizziness.

An extract of the thank you letter from the nurse follows:

"I would like to take this opportunity to thank you most sincerely for your competence in dealing with my injury claim.

I am indeed grateful to receive the compensation awarded to me which is only as a result of your professionalism in pursuing this matter".

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Dangerous Aircraft door leads to £2,000 compensation

Pennie Roscoe is employed as a member of cabin crew and was walking past a toilet door on an aeroplane when she caught her right elbow on the sharp edge of an ashtray attached to the door and cut herself.

She was left with a scar on her elbow and approached Thompsons to make a claim for her. She received £2,000 compensation.

Her thank you letter read:

"Sorry this letter has taken a long time to reach you but I just wanted to write to you and thank you for all the hard work you have put into my case".

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£2000 Compensation for Accident at Work

Sian Ellis was walking along a pathway in work, when she slipped causing her to twist her back and injured her groin. The path had not been maintained properly by her employers and had soil and moss growing on it where the cement had worn away.

She accepted £2,000 compensation and her thank you letter read:

"Just a note to say thank you for all your help and advice when dealing with my case. Once again, many thanks for your help. You took all the stress and worry away".

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Slip at Work leads to £1,750 Compensation

Mr Woodcock is employed at a car manufacturing plant and slipped on a pool of oil whist at work. He sustained gashes to his face and leg as well as some tendon damage in his hand. He received £1,750 damages and his thank you letter read:

"Thanks for all your help with this successful claim. I would definitely recommend you to other people who require solicitors. I look forward to receiving the compensation. Once again thanks very much".

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£1,127 compensation awarded for injury to knee as a result of accident at work

Ms McGrath was at work at the time of her accident. She walked out from the secretarial office and into a waste paper bin which had been left in the corridor. She tripped, fell and injured her knee. With help from Thompsons' specialist personal injury solicitors, she recovered £1,127 compensation. Her thank you letter read "Thank you for the cheque for £1,127. I would also like to thank you and your staff for the excellent service I have received."

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Accident at Work Compensation Claim Advice

If you or anyone you know has suffered an injury at work, telephone us now for accurate claim advice.

There are strict time limits in place to make any personal injury claim.  For further information, contact us or visit our Questions Answered page.

Thompsons Solicitors are experts in all personal injury matters. We will be able to advise you whether or not you have a valid claim for compensation. Our specialist personal injury lawyers will be happy to talk you through the process of making a claim in plain English and will be happy to answer any questions or queries you may have. If you do have a valid personal injury compensation claim and you decide to instruct Thompsons Solicitors to deal with the matter for you, we will recover our legal fees from the person responsible for your injury, ensuring that the entire procedure is cost-free for you. Telephone us now on 08000 224 224 or complete one of our online personal injury compensation claim forms.